Services

Coaching

Coaching is a real time intervention by another person (coach) designed to raise the awareness of an individual (coachee) so that s/he can improve performance in a defined task.

There are two prevalent models of coaching:

• Traditional coaching
  This model relies heavily on giving people feedback and helping them use that feedback.
• Developmental coaching
  The more recent model that has a lot in common with developmental mentoring. It helps the learner access their own innate skills and knowledge and provide their own feedback, through self-observation and reflection.

CA provides practical training for developmental coaches - including when it is appropriate to use traditional, more directive styles of coaching - ranging from basic skills for line managers through to advanced techniques masterclasses.